Shipping policy

SHIPPING POLICY

PROCESSING TIME
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.

SHIPPING RATES & DELIVERY TIMES
Amaya offers FREE standard shipping on all orders within the United States. Orders typically arrive within 5–14 business days after shipping.

Delivery times are estimates and begin once your order ships. Delays may occasionally occur due to carrier issues, weather, or high-volume periods.

WHERE WE SHIP
We currently ship within the United States only.

ORDER TRACKING
A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking information to update.

INCORRECT ADDRESSES
Please double-check your shipping address at checkout. Amaya is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, email us immediately at amaya.beauty.007@gmail.com and we'll do our best to update it before your order ships.

LOST OR STOLEN PACKAGES
If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first, then contact us within 7 days of the delivery date and we'll help you file a claim. Amaya is not responsible for packages confirmed delivered by the carrier.

QUESTIONS
Contact us anytime at amaya.beauty.007@gmail.com.